Returns Policy

Returns Policy

Due to hygiene reasons, we do not accept returns or exchanges on lingerie, underwear, or similar intimate items. This policy ensures the health and safety of our customers.

Exceptions:

  • Damaged or Defective Items: If your item arrives damaged or defective, please contact our customer support team within 7 days of receiving your order for assistance. We may request photo evidence to process your claim efficiently.

  • Unopened Packages: We offer returns for unopened packages within 7 days of purchase. The item must be in its original, unused condition with all tags and packaging intact.

If you have any questions or concerns, feel free to reach out to our customer support team.